. . . I committed to the (Results Centred Leadership) program in an attempt to bring our senior staff to a point where they would willingly take on more responsibility . . . (RCL) brought my supervising staff together as a team. It placed them in a position where they had to accept responsibilities. . . In the past six months, staff turnover has been reduced by 60%. Sales have improved by 15%. . . We have an enthusiastic management staff that is proud of their new skills and abilities. I highly recommend this program. . . Janet Kelly, Owner Auntie Crae's Food Shop
